1. Introduction
Sapphire Coast Accounting and Tax Pty Ltd (ABN 56 682 062 148) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
2. What is Personal Information?
Personal information refers to information or an opinion about an identified individual or an individual who is reasonably identifiable. This includes, but is not limited to, names, addresses, email addresses, phone numbers, and financial details.
3. Collection of Personal Information
We collect personal information through various means, including:
- Direct interactions: when you contact us via phone, email, or through our website at www.scaccountingandtax.com.au.
- Third parties: such as government agencies, financial institutions, or other service providers, with your consent or as required by law.
- Publicly available sources.
We collect this information to provide our accounting and tax services, communicate with you, and comply with legal obligations.
4. Use and Disclosure of Personal Information
Your personal information may be used or disclosed for the following purposes:
- To provide and manage our services.
- To communicate with you regarding your engagement with us.
- To comply with legal and regulatory requirements.
- For internal record-keeping and administrative purposes.
We may disclose your personal information to:
- Third-party service providers who assist us in delivering our services (e.g., IT support, cloud storage providers).
- Regulatory bodies, government agencies, or law enforcement as required or authorized by law.
- Other parties with your consent or as permitted by the APPs.
5. Sensitive Information
Sensitive information includes details about your race, ethnicity, political opinions, religious beliefs, health, or criminal record. We only collect sensitive information when:
- It is necessary for our services.
- You have provided explicit consent.
- Required or authorized by law.
6. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Measures include:
- Secure storage systems.
- Access controls and authentication.
- Regular staff training on privacy and data protection.
- When personal information is no longer required, we take reasonable steps to destroy or de-identify it, in accordance with legal obligations.
7. Access and Correction
You have the right to access and correct your personal information held by us. To request access or correction:
- Contact us in writing at info@scaccountingandtax.com.au.
We will respond within a reasonable timeframe and may charge a reasonable fee for providing access, where permitted by law.
8. Overseas Disclosure
We do not typically disclose personal information to overseas recipients. If such disclosure becomes necessary, we will take reasonable steps to ensure the overseas recipient complies with the APPs or is subject to laws substantially similar to the APPs.
9. Complaints and Enquiries
If you have any concerns or complaints regarding your privacy or this policy:
- Contact us at info@scaccountingandtax.com.au.
We will investigate and respond to your complaint promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal obligations. The latest version will be available on our website.
