Tax Agent Services Act (TASA) Disclosure Statement
Sapphire Coast Accounting and Tax Pty Ltd is a registered tax agent governed by the Code of Professional Conduct under the Tax Agent Services Act 2009 (TASA). In accordance with the Tax Agent Services (Code of Professional Conduct) Determination 2024, we provide the following disclosures:
1. Matters That May Influence Your Decision to Engage or Continue to Engage Our Services
At this time, we are not aware of any matters that could significantly influence your decision to engage or continue to engage our services.
2. Tax Practitioners Board (TPB) Public Register
The TPB maintains a public register of registered Tax agents and BAS agents. You can verify our registration (TAN 26283292) and view our professional details by visiting the TPB Public Register: https://www.tpb.gov.au/public-register
3. Our obligations, your obligations and possible consequences
Tax Agents have obligations to the TPB and to their clients. You also have obligations under the taxation laws and to your Tax Agent. Please refer to these obligations on the TPB website at https://www.tpb.gov.au/obligations or the TPB's fact sheet information for clients.
Both Tax Agents and clients have an obligation not to make false or misleading statements to the TPB or the Australian Taxation Office (ATO). If it becomes apparent a false or misleading statement has been made to either body, there is a requirement for this to be rectified in a timely manner. Please refer to these obligations on the TPB website at https://www.tpb.gov.au/code-obligations-when-making-or-preparing-statements
4. Complaints Handling Process
We take complaints seriously and are committed to addressing your concerns promptly and fairly. If you have a complaint regarding our tax agent services, please contact our Director, Sanne Stewart, via email at sanne.stewart@scaccountingandtax.com.au. She will acknowledge receipt of your complaint within 5 business days and aim to resolve it within 10 days.
If we are unable to resolve your complaint, you may lodge a formal complaint with the Tax Practitioners Board. Information on how to do this is available on the TPB website: https://www.tpb.gov.au/complaints
